Your particular dental plan may or may not cover the full extent of your dental treatment. This can occur because fees in our office are based on factors which may not have been considered when your dental plan came into effect. In addition, there may be certain procedures performed that are not covered by your individual policy.
Our Calgary office will accept direct payment from your dental plan for the cost of those dental services which we have provided, and that are covered by your individual insurance policy. However, dental plans in the marketplace today are too numerous and varied to allow us to know all the details of your individual policy. You need to update your information with your work and with our office if your circumstances change, i.e., persons covered or children added or graduated.
Furthermore, privacy laws often prevent us from obtaining detailed information pertaining to coverage for individual procedures. For this reason, we ask for your understanding if we are unable to provide financial details pertaining to your insurance at the time treatment is recommended. In many cases, you will be able to check your coverage online. We will, however, strive to provide the most accurate estimate possible prior to commencing treatment. If you are having trouble interpreting the details of your insurance policy, please ask us – we may be able to help. We are proud to have an experienced staff and we encourage you to ask any questions you might have regarding your dental care coverage.